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Manager of Parks and Facilities (12-Month Contract)

  • Orillia, Ontario

The City of Orillia is hiring an
Manager of Parks and Facilities (12-Month Contract)

 

The City of Orillia is less than 90 minutes from the Greater Toronto Area. Even though growth and progress have been strong in recent years, the Sunshine City has worked hard to retain the small-town charm that has captivated generations. The quality of life is unbeatable in this city surrounded by two lakes, where outdoor pursuits are available in all seasons and are enjoyed by both visitors and residents. 

The City of Orillia is currently seeking a highly motivated individual to fill the 12-month contract position of Manager of Parks and Facilities.

Reporting to the Director of Parks and Recreation, the Manager of Parks and Facilities oversee the operation and maintenance of the City’s recreation facilities and parklands, including arenas, the Orillia Curling Centre, washrooms, concessions, and more than 36 parks with 24 sports fields. The Manager leads staff, ensures compliance with safety and operational standards, manages scheduling and permitting, and oversees maintenance and improvement programs. The role also includes responsibility for budgets, financial reporting, and business planning to ensure the effective and sustainable delivery of parks and facility services.

Candidates must possess a post-secondary degree or diploma in Recreation and Leisure Studies, Facility Management, or a related discipline. The position requires a minimum of five years of management experience in parks, recreation, or facility operations within a municipal or public-sector environment, including three years in a supervisory role in a unionized setting. 

The City of Orillia offers a competitive salary and optional registration with the OMERS Pension Plan. The salary for this position is $106,972 to $115,701 based on a 35-hour work week.  

Interested candidates with the required qualifications are welcome to submit their resume and letter of interest by November 24, 2025 at noon.

Applications will only be accepted by applying online. Please click the “Apply Now” button below.

We thank all applicants, however, only those selected for an interview will be contacted

Note: The City of Orillia is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process. Please advise the City of Orillia Human Resources Department if you require any accommodation to ensure you can participate fully and equally during the recruitment and selection process. We thank all applicants that apply and advise that only those to be interviewed will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act 2001,S.O. 2001, c. 25., and will be used for the purpose of candidate selection. Questions about this collection should be directed to the Freedom of Information Coordinator, City of Orillia, 50 Andrew St. S., Orillia ON L3V 7T5. 

 

 

 

Manager of Parks and Facilities

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AI-generated content may be incorrect.Position Synopsis and Purpose 

Reporting to the Director of Parks and Recreation, the Manager of Parks and Facilities is responsible for the overall management, coordination, and supervision of the City’s recreation facilities and parkland operations. This includes arenas, the Orillia Curling Centre, public washrooms, concessions, and more than 36 parks covering approximately 206 hectares and including 24 sports fields.

 

The Manager oversees day-to-day operations, ensures compliance with safety and operational standards, leads maintenance and improvement programs, manages staff performance, and coordinates master scheduling and permitting for recreation facilities and parks. The role also includes responsibility for developing and managing annual operating and capital budgets, financial reporting, and business planning to ensure effective and sustainable delivery of parks and facility services.

 

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AI-generated content may be incorrect.Major Responsibilities

Description 

Approx. Time 

Spent (%) 

 Administration 

  • Coordinate all event inquiries and prepare detailed permits, including required approvals and regulations for use by event organizers, staff, and others impacted by events. This includes the approval of liquor-licensed events within City parks and facilities.
  • Develop and manage annual master schedules for all recreation facilities, ice-based recreation facilities, and parks regarding operational maintenance.
  • Respond to inquiries, handle and resolve complaints, and maintain positive public relations with residents, user groups, and stakeholders.
  • Maintain effective liaison with local organizations, groups, and individuals, and attend meetings as required.
  • Cooperate and exchange information with other departments, outside organizations, and the public regarding recreation facility scheduling and event coordination.
  • Other duties as assigned in accordance with corporate objectives.

 

 

 

        15 %

 Leadership and Staff Management 

  • Manage and supervise unionized and non-unionized staff by setting performance standards, creating work schedules, approving overtime, scheduling vacations, completing performance reviews, coaching and mentoring, and making recommendations on hiring and staff development.

 

35%

 Policy, Compliance and Safety 

  • Develop policies, implement procedures, and provide training to ensure the safety of staff and the public.
  • Ensure compliance with all required standards established by the Ministry of Labour, Ontario Fire Code, Occupational Health and Safety Act, and TSSA; conduct special event site inspections in collaboration with the Fire Department and Building Officials.
  • Ensure the safe design, construction, and operation of parks and trails through enforcement of structured standards such as CSA Playground Standards, Electrical Safety Authority, and Crime Prevention Through Environmental Design.

 

 

 

20%

 Strategic Planning and Project Management  

  • Conduct research, prepare reports, and make recommendations, including presenting reports to Council as required.
  • Oversee the planning, organization, and implementation of capital projects and service programs.
  • Establish business service standards for the division and identify and manage new business initiatives to increase revenues and enhance customer satisfaction.

 

10%

Financial and Contract Management

  • Prepare and control expenditures as approved in the annual operating and capital budgets.
  • Provide the Treasury Department with Municipal Performance Measures Program data for the Parks and Recreation Department.
  • Oversee and administer a portfolio of various contracts and agreements related to Parks and Recreation, ensuring compliance, risk management, and financial accountability.

20%

*Note: All activities are expected to be performed in a safe manner, in accordance with the Occupational Health and Safety Act and its Regulations, along with Corporate Safety policies, procedures and programs. In addition, all necessary personal protective equipment must be used and maintained in good condition. 

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AI-generated content may be incorrect.Decision Making and Independence 

1.   Examples of the types of decisions that are made or issues/situations that are dealt with on a regular basis and how judgement is used to resolve them.

  • Determining operational priorities for parks and facility life cycle maintenance, repairs, and seasonal preparation.
  • Allocating staff and resources to balance routine maintenance, union disputes, and emergency response.
  • Assessing safety risks in parks, trails, and facilities and initiating immediate corrective actions.
  • Approving schedules, permits, and facility usage to maximize access while minimizing conflicts.
  • Responding to customer inquiries and resolving issues from user groups and the public.
  • Implementing operational improvements to enhance efficiency, service quality, and user satisfaction.

2.   Examples of situations or problems that are referred to the supervisor for direction or resolution.

  • Addressing complex operational issues requiring coordination between multiple divisions, business units, user groups or external contractors.
  • Making recommendations for large-scale capital improvements, facility upgrades, or new park amenities.
  • Resolving personnel issues that require disciplinary action or union involvement.
  • Managing incidents or emergencies involving public safety, facility damage, or service disruption.
  • Providing input into long-term strategic planning or policy development for parks and recreation services

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AI-generated content may be incorrect.Minimum Qualifications 

Education (degree/diploma/certifications) 

  • Minimum post-secondary degree or diploma in Recreation and Leisure Studies, Facility Management and Related Discipline

 Experience 

  • Minimum of five years’ experience at a management level in a unionized, municipal environment.
  • Demonstrated knowledge of building systems (HVAC, BAS, electrical, plumbing), CSA Playground Standards, and ESA/OH&S compliance
  • Experience in project management and overseeing capital project implementation.
     

Knowledge/Skills/Ability 

  • Strong interpersonal, supervisory, judgment, initiative, written and oral communication skills.
  • Demonstrated knowledge and experience working in compliance with applicable legislation and standards, including:o Occupational Health and Safety Act
    • Fire Code
    • Building Code
    • Occupiers Liability Act
    • Operating Engineers Act
    • CSA Playground Standards
    • Electrical Safety Authority (ESA)
    • Crime Prevention Through Environmental Design (CPTED)
  • Excellent employee and customer relations skills, with experience working with volunteer and community organizations.
  • Embed safety in all practices for staff and the public.
  • Experience in managing change initiatives to create efficiencies.
  • Working knowledge of Active Network recreation software, including the facility management, administrative, and financial reporting modules.
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, email, and internet applications.
  • Willingness and ability to work irregular hours, including evenings and weekends as required.
  • Possession of a valid Class ‘G’ Ontario driver’s license and access to a reliable vehicle.
  • Successful completion of a Vulnerable Sector Check.
  • Experience in coordination of staff, work assignments and managing in a unionized environment an asset.

Physical Demands

  • Sitting, standing, or walking.  Work is conducted in a recreation facility environment with continual visual concentration required.
  • May be required to work in outside weather conditions and may be exposed to wet, cold and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals. 
  • Personal Protective Equipment (PPE) must also be worn when on-site or around hazardous materials and chemicals.

Position Requirements

  • Valid Class ‘G’ Ontario Driver’s License and access to a reliable vehicle. 
  • A current and acceptable Criminal Record Check is required prior to the commencement date.
  • Attendance at meetings, seminars and conferences as required.
     

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AI-generated content may be incorrect.Preferred Qualifications 

Education (degree/diploma/certifications - in addition to the above) 

  • ORFA: Certified Ice Technician (CIT), Certified Parks Technician (CPT), Registered Recreation Facilities Manager (RRFM). Certified Park and Recreation Professional (CPRP) and PMP (project delivery, procurement) and OH&S-related training.
     

Knowledge/Skills/Ability (in addition to the above) 

  • Must have knowledge of building systems including but not limited to HVAC, electrical, building automation systems, plumbing, building envelope, and CSA Playground Standards, TSSA Compliance.

 Position Classification 

Position Title: Manager of Parks and Facilities

Division: Parks and Recreation

Department: Environment and Infrastructure Services Department

Classification: Exempt (non-union)

Work Location: Rotary Place Arena

Reports to (Direct): Director of Parks and Recreation

Position(s) Supervised Directly:  3

Position(s) Supervised Indirectly: 30-75

Effective Date: October 28, 2025

Revision Date: N/A

Salary Range: Category 7 - Exempt Salary Schedule

Hours per Week: 35

 

Organizational Chart

Below is the reporting relationship of this position to others within the immediate department