The City of Orillia is hiring a
Communicator (Part-Time)

The City of Orillia is less than 90 minutes from the Greater Toronto Area. Even though growth and progress have been strong in recent years, the Sunshine City has worked hard to retain the small-town charm that has captivated generations. The quality of life is unbeatable in this city surrounded by two lakes, where outdoor pursuits are available in all seasons and are enjoyed by both visitors and residents.

The City of Orillia is currently seeking a highly motivated individual to fill the position of Communicator (Part-Time).

The City does not use artificial intelligence in the hiring process. All job applications are reviewed personally by the appropriate Department / Division. This position is for an existing vacancy.

Reporting to the Captain or Acting Captain, the Communicator performs 9-1-1 call-taking duties for the City of Orillia Public Service Answering Point and dispatches for Orillia Fire Department staff. 

Preferred candidates should possess a recognized Emergency Communications Services program. APCO Public Safety Telecommunicator 1 and NFPA 1225 Telecommunicator 2 or willing to obtain.

The City of Orillia offers a competitive salary and registration with the OMERS Pension Plan. The hourly rate for this position is $35.72 to $38.03 based on an annual salary.  

Interested candidates with the required qualifications are welcome to submit their resume and letter of interest by November 1, 2026 at 4:00 p.m.

Applications will only be accepted by applying online. Please select the "Apply Now" button below.

We thank all applicants, however, only those selected for an interview will be contacted. 

Note: The City of Orillia is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process. Please advise the City of Orillia Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process. We thank all applicants that apply and advise that only those to be interviewed will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act 2001,S.O. 2001, c. 25., and will be used for the purpose of candidate selection. Questions about this collection should be directed to the Freedom of Information Coordinator, City of Orillia, 50 Andrew St. S., Orillia ON L3V 7T5. 

Communicator (Part-Time) 

Position Synopsis and Purpose 

The Communicator performs 9-1-1 call-taking duties for the City of Orillia Public Service Answering Point and dispatches for Orillia Fire Department staff. 

 Major Responsibilities

Minimum Qualifications 

Education (degree/diploma/certifications)

• Grade 12 diploma or equivalent as appoved by Ontario Ministry of Education.
• Completion of a recognized Emergency Communications Services program.
• APCO Public Safety Telecommunicator 1 and NFPA 1225 Telecommunicator preferred.

 
Knowledge/Skills/Ability 

• Strong computer skills and experience in Microsoft Office and Windows operating systems.
• Ability to communicate clearly and effectively over the telephone and radio.
• Ability to effectively prioritize and multi-task including handling both call-taking and dispatching functions using computer aided dispatch and radio communication systems. 
• Ability to remain calm in stressful situations.

 
Physical Demands

• Requires sitting for extended periods of time in a standard office environment with continual visual concentration, as well as mental stress/pressure when dealing with emergency situations.

 
Position Requirements

• Required to work onsite and work on rotating shifts, including days, nights, weekends and holidays.
• Valid Class ‘G’ Ontario Driver’s License and access to a reliable vehicle. 
• A current and acceptable Criminal Record Check is required prior to the employment commencement date.

Position Classification