JOB DESCRIPTION

The City of Orillia has an opening for a part-time, contract position of Front of House Supervisor I. The Front of House Supervisor I is responsible for assisting in the supervision of the Event staff and volunteers on event days at the Orillia Opera House. This position assists with all activities and controls audience traffic before, during and after shows.

 DUTIES

• Responsible for supervising event staff and volunteers during events.
• Ensure each event runs smoothly and liaises with the Front of House Supervisor II, Audience Services Coordinator, Client Services Coordinator and technical staff regarding any issues.
• Once event is complete, provide any details which should be included in the show reports. 
• Help respond to visitor inquiries. Perform guided tours when required.
• Assist with training event staff and volunteers.
• Assist with the operations of a concession or merchandise stand which can include sales, cleaning or maintaining inventory.
• Act as an ambassador for both the Orillia Opera House and Visit Orillia, acting as first point of contact for patrons and tourists.
  
  

QUALIFICATIONS

• A diploma in Business Administration or similar or equivalent work experience.
• Excellent communication, interpersonal and customer service skills with the ability to work well in a team setting.
• Previous supervisory experience is an asset.
• Ability to manage cash and work in a fast-paced environment.
• Strong computer skills using MS Office applications.
• Current First Aid/CPR Certification.
• SMART Serve and Food Handling Certification.
• A current and acceptable Criminal Record Check is required prior to the employment commencement date.
   

Compensation for this position is $18.40 per hour plus 4% vacation pay. Hours of work vary, and include evening, weekend, holidays and occasional daytime shifts.

 
APPLICATIONS WILL ONLY BE ACCEPTED BY APPLYING ONLINE. PLEASE CLICK THE "APPLY NOW" BUTTON BELOW. INTERESTED CANDIDATES ARE INVITED TO SUBMIT THEIR APPLICATION BY JANUARY 16, 2025 AT 4:00 P.M.

We thank all applicants that apply and advise that only those to be interviewed will be contacted. The City of Orillia is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process.  Please advise the City of Orillia Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process. In accordance with the Municipal Freedom of Information and Protection and Privacy Act, personal information is collected under the authority of the Municipal Act 2001, S.O. 2001, c. 25, and will be used for the purpose of candidate selection. Questions about this collection should be directed to the Freedom of Information Coordinator, 50 Andrew St. S., Suite 300, Orillia ON L3V 7T5 or call 705-325-1311.