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Administrative Support - Legislative, Parking & Transit Services

  • Orillia, Ontario

 

The City of Orillia is hiring a
Administrative Support – Legislative, Parking & Transit Services

 

The City of Orillia is less than 90 minutes from the Greater Toronto Area. Even though growth and progress have been strong in recent years, the Sunshine City has worked hard to retain the small-town charm that has captivated generations. The quality of life is unbeatable in this city surrounded by two lakes, where outdoor pursuits are available in all seasons and are enjoyed by both visitors and residents.

The City of Orillia is currently seeking a highly motivated individual to fill the position of Administrative Support - Legislative, Parking & Transit Services.

The City does not use artificial intelligence in the hiring process. All job applications are reviewed personally by the appropriate Department/Division. This recruitment is to fill a position that is current vacant. 

Reporting to the Director of Legislative, Building, Parking & Transit Services or designate, the Administrative Support - Legislative, Parking & Transit Services is responsible for providing clerical support to the Legislative, Parking & Transit Services division. Responsibilities will also include responding to general inquiries in-person, via telephone or email, preparing reports, purchase orders, payment and invoice requisitions, maintaining the City’s parking ticket database, processing disputes and preparing trial documentation and reconciling weekly transit and parking coin collections and processing specialized transit service applications.


The role will recieve and respond to inquiries from the public and provide information and assistance in a courteous, friendly, and efficient manner to promote a high standard of public relations at all times.

Candidates must possess a post-secondary degree in a related field (e.g., Office/Business or Legal Administration), have thorough working knowledge of municipal by-laws, provincial legislation and Ontario Municipal Records Management System (TOMRMS) and possess excellent verbal and written communication skills. The position requires excellent computer skills using MS Office Suite, together with other application software such as Great Plains and Parking Infraction Software.

The City of Orillia offers a competitive salary, a comprehensive benefits package, and registration with the OMERS Pension Plan. The hourly wage for this position is $27.49 to $29.06 based on a 35-hour work week.

Interested canidates with the required qualifications are welcome to submit their resume and letter of interest by October 23, 2026 at Noon.

Applications will only be accepted by clicking the "Apply Now" button below.

We thank all applicants, however, only those selected for an interview will be contacted.

Note: The City of Orillia is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process. Please advise the City of Orillia Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process. We thank all applicants that apply and advise that only those to be interviewed will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act 2001,S.O. 2001, c. 25., and will be used for the purpose of candidate selection. Questions about this collection should be directed to the Freedom of Information Coordinator, City of Orillia, 50 Andrew St. S., Orillia ON L3V 7T5. 

 

Administrative Support - Legislative, Parking & Transit Services

 

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AI-generated content may be incorrect.Position Synopsis and Purpose 

Reporting to the Director of Legislative, Building, Parking & Transit Services or designate, the Administrative Support - Legislative, Parking & Transit Services is responsible for accurate, consistent management of the City’s parking infraction database, including preparing various follow-up documentation, trial paperwork and review requests. Additionally, this position will serve as the primary point of contact between the City and transit provider, ensuring clear, consistent, and ongoing communication.

 

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AI-generated content may be incorrect. Major Responsibilities

Description 

Approx. Time 

Spent (%) 

General/Transit

  • Provide clerical support to the Legislative, Parking & Transit Services Division
  • Provide customer service assistance for Legislative Services, Parking & Transit Division including responding to general inquiries in-person, via telephone or email.
  • Prepare reports and payments (Passport Parking, City of Barrie, MTO, TransitFare, contracted Transit Services, etc.) 
  • Process purchase orders, payments and invoice requisitions and obtain quotes from vendors.
  • Provide Licensing Appeal Tribunal support to schedule hearings, post notices, swear in participants, record exhibits and prepare correspondence.
  • Track and up-date list of exotic animals and distribute to locally authorized agencies.
  • Point of contact between City and transit provider.
  • Reconcile weekly transit and parking coin collection (including OWLS), deposits and invoicing.
  • Review, process and track applications to the City’s specialized transit service. 
  • Coordinate public notices for transit detours with transit contractor and other divisions.

 

 

 

 30%

 Parking Tag System

  • Maintain the parking ticket database and prepare the following documentation: MTO ownership request, Notice of Impending Conviction, Certificate Requesting Conviction, Notice of Fine and Due Date, and Plate Denial.
  • Prepare and coordinate material for trial including assisting the Director of Legislative, Building, Parking and Transit Services in the setting of trial dates for all enforcement agencies, organizing and submitting related material and sending out appropriate notices after trial.
  • Process parking infraction review requests/disputes including advising of available options and the final decision of the Director of Legislative, Building, Parking and Transit Services. 
  • Organize Toys for Tickets campaign, including public notices, correspondence and prepare internal financial spreadsheets.
  • Maintain detailed list and records of Part I and III offences under the Provincial Offences Act.
  • Report the outcome of Accessible Parking Permit Seizures to Service Ontario as required.

 

 60%

 Policies & Administration

  • Provide assistance to the Director of Legislative, Building Parking and Transit Services to process access requests under the Municipal Freedom of Information and Protection of Privacy Act.
  • Compliance with Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and Provincial Offences Act and associated regulations.
  • Collaborate with external agencies such as the OPP, Court Office and other agencies as required.
  • Provide back-up administrative support to the Permits Clerk Technician in their absence. 
  • Maintain division files using SharePoint and ensure files are in accordance with the TOMRMS filing system.

 

 10%

*Note: All activities are expected to be performed in a safe manner, in accordance with the Occupational Health and Safety Act and its Regulations, along with Corporate Safety policies, procedures and programs. In addition, all necessary personal protective equipment must be used and maintained in good condition. 

 

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AI-generated content may be incorrect.Minimum Qualifications 

Education (degree/diploma/certifications)

  • Two-year college diploma in Office/Buisness or Legal Administration.


Experience

  • Thorough working knowledge of municipal by-laws, provincial legislation and Ontario Municipal Records Management System (TOMRMS) filing system.

 
Knowledge/Skills/Ability 

  • Possess the ability to work in a team environment.
  • Ability to communicate clearly and tactfully, verball and in writing.
  • Ability to exercise a high level of independence with excellent organizational and time management skills to handle competing priorities.
  • Strong interpersonal skills and ability to work in a team environment. 
  • Excellent time management and ability to handle multiple priorities. 
  • Excellent computer skills using SharePoint, MS Office applications, including Word, Excel, PowerPoint, Email, and the Internet. 
  • Techniques for handling public inquiries and managing challenging situations in a professional manner. 


Physical Demands

  • Sitting, standing, or walking.  Work is conducted in a standard office environment.  

 
Position Requirements

  • Valid Class ‘G’ Ontario Driver’s License and access to a reliable vehicle. 
  • A current and acceptable Criminal Record Check is required prior to the commencement date.

 

Position Classification 

 Position Title: Administrative Support - Legislative, Parking & Transit Services

 Division: Legislative, Building, Parking & Transit Services

 Department: Development Services and Engineering

 Classification: IBEW Union - Clerical & Technical

 Work Location: Orillia City Centre

 Reports to (Direct): Director of Legislative, Building, Parking & Transit Services

 Position(s) Supervised Directly:  N/A

 Position(s) Supervised Indirectly:  N/A

 Effective Date: October 5, 2026

 Revision Date: October 5, 2026 

 Salary Range: $27.49 to $30.13

 Hours per Week: 35