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Director of Water and Wastewater

The City of Orillia is hiring a
Director of Water and Wastewater

 

The City of Orillia is less than 90 minutes from the Greater Toronto Area. Even though growth and progress have been strong in recent years, the Sunshine City has worked hard to retain the small-town charm that has captivated generations. The quality of life is unbeatable in this city surrounded by two lakes, where outdoor pursuits are available in all seasons and are enjoyed by both visitors and residents. 

 

The City of Orillia is currently seeking a highly motivated individual to fill the position of Director of Water and Wastewater. 

 

This position provides direct support to the General Manager of Environment and Infrastructure Services while assisting the Managers across the division. In this dynamic role, the position will provide leadership and strategic direction to the Water and Wastewater division, for the operation and maintenance of Water and Wastewater. Major system components include Water and Wastewater treatment facilities, water distribution system, wastewater collection system and water metering and backflow prevention. The Director will ensure that treatment, distribution and collection subsystems/facilities operate at the highest level of efficiency, while maintaining quality, current demand and environmental goals and that full compliance with regulatory requirements is met. Directs the strategic planning and project management of capital projects across the division.  

Additionally, this candidate will be a key member of the City’s Operational Leadership Team (“OLT”).

 

Candidates must have a post-secondary degree in a related field such as Engineering, Geoscientist, Construction of Facility Management. P. Eng., or OACETT Certified Engineering Technologist (CET) with a minimum of 7 years of progressively responsible and diversified experience in a leadership capacity in Water and Wastewater municipal operations and administration. Completion of, Water Treatment Class 2, Water Distribution and Supply Class 3, Wastewater Treatment Class 4, Wastewater Collection Class 2, required for directing of Operations.

 

The City of Orillia offers a competitive salary, a comprehensive benefits package, and registration with the OMERS pension plan. The salary for this position is $134,465 to $157,305 (2024 rates) based on a 40-hour work week.  

 

Interested candidates with the required qualifications are welcome to submit their resume and letter of interest by April 16, 2025, at noon.

 

Applications will only be accepted by applying online at careers.orillia.ca.

We thank all applicants, however, only those selected for an interview will be contacted. 

Note: The City of Orillia is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process. Please advise the City of Orillia Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process. We thank all applicants that apply and advise that only those to be interviewed will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act 2001,S.O. 2001, c. 25., and will be used for the purpose of candidate selection. Questions about this collection should be directed to the Freedom of Information Coordinator, City of Orillia, 50 Andrew St. S., Orillia ON L3V 7T5. 

 

 

Director of Water and Wastewater

A blue line drawing of a person

AI-generated content may be incorrect.Position Synopsis and Purpose 

The role is responsible for directing and managing the operations of the division, including overseeing capital projects, budgets, and compliance with relevant regulations and legislation. Working closely with the General Manager of Environment and Infrastructure Services, this position ensures the division’s operations align with strategic goals, sustainability practices, and regulatory standards. The position involves leading a team, managing key contracts, responding to public and media inquiries, and supporting long-term planning for infrastructure improvement projects. Additionally, the role serves as a key point of contact with regulatory agencies, ensuring environmental compliance and effective communication across stakeholders.

 

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AI-generated content may be incorrect.Major Responsibilities

Description 

Approx. Time 

Spent (%) 

 Administration 

  • Provide timely and appropriate responses to customer inquiries and escalations, equipment suppliers and vendors, contractors, other City departments and staff, community groups, and regulatory bodies.
  • Review and attend Water and Wastewater staff annual Employee Performance Reviews.
  • Oversee and manage the hiring process for new or vacant positions.
  • Attend regular meetings and provide the Mayor and Council with updates via Council Information Packages and/or reports. 
  • Assist in developing and implementing corporate administrative tools and software effectively within the division.
  • Assist with Departmental projects and activities.
  • Continuous improvement of the Division, Department and Enterprise management systems.

 

 

 

 

35%

 Operational Oversight, Management, and Compliance 

  • Maintain operational compliance for all regulatory requirements pertaining to water, wastewater, and stormwater systems (as applicable). 
  • Provide technical support and input for day-to-day operations of the systems, including health and safety of workers.
  • Act as Top Management for the Quality Management Systems (Water, Wastewater, Stormwater and Confined Space).
  • Guide the development of maintenance and operating plans, while ensuring compliance with established maintenance and operating plans.
  • Maintain or update Service Levels to provide excellent customer service for Water, Wastewater and Stormwater. 
  • Champion inter-departmental co-operation and collaboration on project development, delivery, and operational needs.
  • Review and provide all compliance reporting for Water, Wastewater and Stormwater.

 

 

 

 

25%

 Budget and Financial Management 

  • Oversee the overall Water and Wastewater operating and capital budgets, as well as the Stormwater budgets for the collection system (pipes and in-ground structures). 
  • Participate in the development, review, and implementation of the 10-year capital plan for Water, Wastewater and Stormwater. 
  • Participate in the development of rates and fees for Water, Wastewater, and Stormwater.
  • Ensure that all procurement within the Division complies with the City’s Purchasing By-law and procedures, including initiating, reviewing, and approving procurement within delegated authority. 

 

  

25%

 Strategic Planning and Implementation

  • Develop and provide technical input into the short-, mid-, and long-range forecasting of works for Water, Wastewater and Stormwater. 
  • Provide strategic forecasting and goals for the Water and Wastewater Division.
  • Implement Corporate Priorities and Strategies.
  • Build a strong framework for effective teamwork, including at the front-line staff, with a continual improvement mindset. 
  • Promote and encourage effective change management.

 

  

15%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Note: All activities are expected to be performed in a safe manner, in accordance with the Occupational Health and Safety Act and its Regulations, along with Corporate Safety policies, procedures and programs. In addition, all necessary personal protective equipment must be used and maintained in good condition. 

 

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AI-generated content may be incorrect.Decision Making and Independence 

1.   Examples of the types of decisions that are made or issues/situations that are dealt with on a regular basis and how judgement is used to resolve them.

  • Ensuring compliance with respect to public safety and environmental health.
  • Responsible for the operation and compliance of the drinking water and wastewater systems.
  • Ensuring multiple, high value contracts and projects, including emergency repairs, are executed expediently and efficiently while maintaining financial responsibility, procurement compliance, operational process requirements.

 

2.   Examples of situations or problems that are referred to the Director for direction or resolution.

  • Provide recommendations and advice to all City staff regarding the City’s drinking water and wastewater systems, including operational impacts, compliance with current legislation, and functions of the systems, as well as billing issue.
  • Involved with confidential information related to staffing, performance management and union negotiation.
  • Complex or escalated customer service requests.

 

A person pointing at a whiteboard

AI-generated content may be incorrect.Required Training 

  • Water Treatment Class 2, Water Distribution and Supply Class 3, Wastewater Treatment Class 4, Wastewater Collection Class 2, required for the directing of operations and to ensure Overall Responsible Operator coverage, as needed.

 

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AI-generated content may be incorrect.Minimum Qualifications 

Education (degree/diploma/certifications) 

  • Post-secondary degree in a related field such as Engineering, Geoscientist, Construction or Facility Management.
  • P. Eng., or OACETT Certified Engineering Technologist (CET) required. 

 

Experience 

  • Minimum of 7 years of progressively responsible and diversified experience in a leadership capacity in water and wastewater municipal operations and administration.

 

Knowledge/Skills/Ability 

  • Possess thorough knowledge of work hazards, safety procedures, and public safety matters as they pertain to all City facilities. Working knowledge of various processes and current knowledge of all application legislation. 
  • Excellent verbal and written communication skills, together with strong organizational, analytical, leadership, coaching, time management, strategic planning, presentation, and management skills.
  • Excellent computer skills using MS Office Suite, including Outlook, Excel, and Word, together with other application software such as Geographic Information System software, email software and the internet.

 

Physical Demands

  • Position requires sitting, standing or walking. Work is conducted in a standard office environment with continual visual concentration required.
  • Proper personal equipment (PPE) is required when on-site at various construction projects.
  • May be required to work in outside weather conditions and may be exposed to wet, cold and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals; proper personal protective equipment (PPE) is required.
  • On-call as part of the Management rotation.

 

Position Requirements

  • Possess a valid class ‘G’ Ontario’s driver’s licence with an acceptable driver’s abstract and access to a reliable vehicle.
  • A current and acceptable Criminal Record Check is required prior to the commencement date.
  • Attendance at meetings, seminars and conferences as required. Attendance at meetings after hours may be required.
  • Must have a high-speed internet connection and a proper workstation at a home location to enable remote work. Please refer to the Working From Home procedure.

 

 Position Classification 

Position Title: Director of Water and Wastewater 

Division: Water and Wastewater 

Department: Environment and Infrastructure Services Department 

Classification: Exempt (non-union)

Work Location: Wastewater Treatment Centre

Reports to (Direct): General Manager of Environmental and Infrastructure Services

Position(s) Supervised Directly: 

Supervisor of Metering and Backflow Prevention

Manager of Collection and Distribution 

Manager of Water Treatment

Manager of Wastewater and Pumping Stations

Water/Wastewater Project and Contract Coordinator

Position(s) Supervised Indirectly: 

Wastewater Treatment Lead Hand

Water Treatment Lead Hand

Collection/Distribution Lead Hand

Treatment Operator

Collection/Distribution Operator

Trades 2 Operator

Labourer

Contract Meter Technician

Water and Wastewater Co-op Student

Effective Date: 

Revision Date: April 12, 2023

Salary Range: Category 9 - Exempt Salary Schedule

Hours per Week: 40

 

 

Created: March 26, 2025